Management of Returns

Dear valued customer,

Dear customer,

Despite careful checking, it may happen that you have to return a device due to a technical fault or an incorrectly placed order.

Should this be the case, please report the return by telephone +41 44 752 50 00 and then send the defective device(s) to the following address:

Thermokon Sensortechnik Schweiz AG
Returns Management
Zurichstrasse 46
8303 Bassersdorf

Please note:

  • any return shipment must be carriage paid
  • returns that cannot be allocated due to missing information will be returned
  • Please enclose as detailed a description as possible of the defect or reason for return in German or English.